Privacy Policy

Contact Information

+1-515-512-4543

Introduction

At ESL For Everyone, your privacy and trust are at the core of everything we do. As educators and language professionals, we understand the importance of communication—and that begins with transparency. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services or visit our website.

We are committed to protecting your data and ensuring your experience with us is both safe and empowering.

1. Information We Collect

We collect personal information only when it is voluntarily provided and necessary for delivering our services effectively. This includes:

A. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Country of residence or time zone (to schedule sessions)

  • English proficiency level or learning goals (used for placement or customization)

  • Payment details (processed securely via trusted third-party services)

  • Any additional information provided through contact forms, assessments, or email communication

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited, time spent on the site, and referring URLs

  • General geographic location (non-specific)

This data is used for analytics and website optimization only and is never linked back to individual users.

2. We use the information we collect for the following purposes:

We use the information we collect for the following purposes:

  • To schedule and deliver personalized ESL instruction

  • To contact you with relevant updates (such as booking confirmations, follow-ups, or service reminders)

  • To customize your learning experience based on your goals and progress

  • To process payments and send receipts/invoices

  • To improve our website, services, and overall user experience

  • To respond to your inquiries and support requests

  • To comply with any applicable legal obligations

We do not sell, rent, or share your personal information with any third parties for marketing purposes. We only share data with trusted service providers as needed to process payments or deliver communication (e.g., Square, Google Workspace, our hosting provider).

4. Data Protection & Security

We take reasonable and industry-standard precautions to safeguard your information:

  • All forms are encrypted via SSL

  • Payment processing is handled securely by Square or similar third-party platforms; we do not store full credit card data on our servers

  • Access to your personal data is limited to authorized personnel only

Despite our efforts, no digital system is 100% secure. If we become aware of a data breach, we will notify affected users promptly.

5. Your Rights & Choices

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to inaccurate information

  • Request deletion of your data (subject to legal or operational requirements)

  • Withdraw consent for certain types of communication

To exercise these rights, please contact us at [email protected].

6. Use by Minors

Our services are designed for learners of all ages, but we require parental or guardian consent for students under the age of 13. We do not knowingly collect personal information from children without permission.

7. External Links

Our site may contain links to external platforms (such as booking or payment processors). Once you leave our site, this Privacy Policy no longer applies. Please refer to those platforms’ policies for their practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect service improvements, legal requirements, or technology changes. The most current version will always be posted on our website.

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