Shopping is an activity in which a customer browses the available goods or services presented by one or more retailers with the intent to purchase a suitable selection of them. In some contexts it may be considered a leisure activity as well as an economic one.



A buy 1 sale sign 5 discount 9 regular price
B return 2 label 6 size 10 sale price
C exchange 3 price tag 7 material 11 price
D try on 4 receipt 8 care instructions 12 sales tax
E pay for 13 total price
F get some information about


A. May I help you?
B. Yes, please. I want to …

[A-F] this item .
A. Certainly. I’ll be glad to help you.

A.What’s the …[5-7]?
A. Are you sure?
B. Yes. Look at the …[1-4] shopping-by

A. pay cash B. use a credit card C. use a debit card


D. write a (personal) check E. use a gift card F. cash a traveler’s check

shopping by

1. price tag 3. sale price 5. SKU number 7. price /cost 9. total
2. regular price 4. barcode 6. receipt 8. sales tax 10. cash register


G. buy / pay for H. return I. exchange

In modern days customer focus is more transferred towards online shopping; worldwide people order products from different regions and online retailers deliver their products to their homes, offices or wherever they want. The B2C (business to consumer) process has made it easy for consumers to select any product online from a retailer’s website and have it delivered to the consumer within no time. The consumer does not need to consume his energy by going out to the stores and saves his time and cost of travelling.