Unemployment Insurance

A: Hey Diana, why so glum?

B: Aw Bobby, I just lost my job.

A: Oh, no. What happened?

B: The company is relocating to another state.

A: That’s tough, Diana. What are you going to do now?

B: I’m looking for a new job. I need to pay my bills.

A: Are you filing for unemployment benefits?

B: I don’t think I’m eligible. I only worked there three months.

A: Sure, you’re eligible. You worked long enough.

B: I didn’t know that.

A: I think you only have to work for two weeks to be eligible.

B: That’s great. I hope I can get it.

A: You’ll never know untill you try.

B: Thanks, Bobby. You’re a good friend.


A: Good Morning! EDD, how can I help you?

B: Hello, I recently lost my job. Can I file for unemployment?

A: Yes, you certainly can.

B: How do I file a claim?

A: The easiest way is to go online.

B: All right, I will. What’s the website.

A: Just do a search for “EDD” and you will see the site.

B: I will, but what if I need help?

A: There’s online help, but if you still need help, call back.

B: Okay, I will. Thank you.

A: Hello. What are you doing here?

B: Hi! I lost my job, so here I am at the EDD.

A: That’s rough. I lost my job three months ago.

B: I didn’t know that. Maybe you can help me apply.

A: Sure, I can help. You just need some basic information about your job history.

B: I have that information for the company I last worked for.

A: They ask for information on all places you worked for the last 18 months.

B: I can get that. What else do they ask?

A: Name, residence, addresses, that kind of stuff, and most importantly, why you’re not working.

B: You mean if I quit, or was fired.

A: Yes, and be truthful. They will call your former employers.

A: Thanks. That helps a lot.

A: Do you know what forms I need to file an unemployment claim?

B: You can go to an EDD office or fill out a form on their website to open a claim.

A: Is it really that simple?

B: It sure is. It is easier to do online.

A: Why would I want to do it online?

B: It’s faster, and you can do it from home, or wherever you have Internet access.

A: Do you know the website?

B: Yes, it’s edd.ca.gov. It’s easy to use.

A: Then what do I do?

B: You will have to find a link that says “Apply Here”, and click on it.

A: Is that all there is to it?

B: That’s it. You’re good to go.

A: Good morning. How can I help you?

B: Good morning to you. Yes. I’d like to file a claim.

A: Okay, I can help you with that.

B: All right. What do I need to do?

A: The easiest way to file a claim is online. You can use our computers for that.

B: That’s wonderful. Do I need to log in?

A: No, you don’t. Our computers are connected directly to the EDD.

B: But I don’t know if I’m eligible for benefits.

A: The EDD will make that decision. Just fill in the forms as best you can.

B: Thank you. I’ll use the computer here to file the claim right away.

A: If you have any questions, please don’t hesitate to ask.

B: All right. I will. Thanks once again.

A: Did you bring the mail in today?

B: Yeah. I got it right here.

A: Oh, great. I’m waiting for my unemployment check. It’s late.

B: Sorry to tell you, your payment didn’t come today.

A: No way. Darn it! It’s more than a week late!

B: Why don’t you call EDD? I think they can tell you where it is.

A: I definitely need to call them.

B: I think it’s an automated system.

A: Oh darn. I don’t like automated systems.

B: The EDD system is not so bad.

A: Okay, I’ll call. This is the longest the check has taken to get to me.

B: If you have problems with the system, you can speak to a person by dialing “0”.

A: I just got off the phone with the EDD.

B: What did they say? Are you going to get benefits?

A: Yes, but not as much as I thought.

B: What do you mean?

A: I thought I would receive a certain amount per month, but I got less.

B: Why is that?

A: I’m not really sure. It has something to do with how much I earned.

B: They pay benefits based on your income?

A: Yes. I think the more you earn, the more you receive.

B: That’s interesting. I didn’t know that.

A: I think I may go to the EDD office to ask about it.

B: You should go. What have you got to lose?

  1. How are you doing?
  2. Good! What’s going on?
  3. Not too much. I’m on my way to the EDD.
  4. Wait a minute. I thought you found a job last month.

A: I did. I’m not going there to file a claim.

B: Then why are you heading out there?

A: The EDD is hiring, that’s why.

B: Wow! That’s awesome. That’s a very good place to work.

A: I know. That’s why I’m going.

B: The pay is good, and the benefits are excellent.

A: Yes, my sister works there.

B: Good luck to you. I may have to go there myself now.

A: Hello, my name is George.

B: Hello, George. How can I help you?

A: I’m trying to file a claim online, but I have questions.

B: Okay, give me a moment and I’ll go over there to help you.

A: Hello again. Thanks for coming over.

B: It’s my pleasure. What are you having trouble with?

A: It’s this question here. I’m not sure what it is asking for.

B: The system is asking for the reason you are no longer working.

A: Does that make a difference?

B: Yes it does. We review every person’s case individually.

A: My company went out of business.

B: Then just put “Company out of business.” You should be okay.

A: Good morning. How are you today?

B: I’m doing well. Thank you.

A: Are you here for our workshop today?

B: Yes, as a matter of fact, I am.

A: That’s wonderful. This will help quite a bit.

B: Will you be giving the workshop?

A: Yes I will, with a couple of my colleagues.

B: How many people are you expecting?

A: Not many, unfortunately.

B: What do you mean?

A: Everyone should attend if possible. This makes filing so easy.

B: I’ll tell my friend Joseph. He’s coming tomorrow.

A: I was hoping you could help me.

B: I’ll try. What help do you need?

A: I’m having an interview tomorrow morning. I’m very nervous.

B: That’s great! Why are you nervous though?

A: I don’t do well in interviews.

B: They can be frightening, but you can do it.

A: I’m afraid they’ll ask me something I won’t know.

B: You should prepare yourself. Go online, and look at their website.

A: Now why didn’t I think of that?

B: It’s a good idea to know everything you can about them first.

A: That’s an excellent idea! Thanks.

B: You’re welcome. If you need more help, give me a call.